Last updated: February 17, 2026

1. Made-to-Order Production

All products sold on the DRAMA STUDIOS online store are manufactured on demand.

Production begins only after successful payment confirmation.

Because of this made-to-order process, processing times may vary.

2. Estimated Delivery Times

Delivery times are estimates only and may vary depending on:

• Destination country
• Carrier performance
• Customs processing
• Seasonal demand

Delivery delays do not entitle the customer to cancellation, compensation, or refund.

3. Shipping Responsibility

Once the order has been handed over to the carrier, DRAMA STUDIOS is not responsible for:

• Carrier delays
• Lost or stolen packages after confirmed delivery
• Incorrect shipping information provided by the customer

Customers are responsible for ensuring their shipping information is accurate at checkout.

4. Customs & International Shipments

For shipments outside the European Union:

Customs duties, import taxes, and local handling fees may apply.

These charges are the sole responsibility of the customer.

DRAMA STUDIOS does not guarantee compliance with local import regulations outside the European Union. Customers are responsible for ensuring that products can be legally imported into their country.

5. Undeliverable or Returned Packages

If a package is returned due to:

• Incorrect address
• Failure to collect
• Refusal to pay customs duties

Reshipment may require additional shipping fees.